Returns & Exchanges
At Renegade Hoof Boots, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on items in new, unused condition. Please ensure boots are free of debris and marks to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused boots in their original packaging, ensuring all tags are attached and the product is clean and free of any trail dust or hair.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship out your exchange size within 5-7 business days.